Access to Records

Clients have the right to access their mental health records in accordance with Texas law. To request a copy of your records, please submit a written request by email to [meetmehalfwaycounseling@gmail.com]. Requests will be processed within the time frames permitted by law. Identification may be required prior to the release of records. Fees, if applicable, will be consistent with Texas regulations.

If you have questions regarding records requests, please contact Meet Me Halfway Counseling directly.

Licensing & Regulatory Authority

Meet Me Halfway Counseling is licensed and regulated by the Texas Behavioral Health Executive Council (BHEC).

You may contact BHEC to verify licensure or to obtain information about professional regulation:

Texas Behavioral Health Executive Council (BHEC)
https://bhec.texas.gov
https://bhec.texas.gov/contact-us/

Filing a Complaint

If you have a concern or complaint regarding services provided by this practice, you may file a consumer complaint with the Texas Office of the Attorney General – Consumer Protection Division.

Information on submitting a complaint is available at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Subpoenas, Legal Involvement, and Court Appearance Fees

Meet Me Halfway Counseling does not voluntarily participate in legal proceedings, custody disputes, or court matters.

If records are requested through a subpoena, court order, attorney request, or other legal process, additional time and administrative involvement may be required. Fees will apply for activities including, but not limited to:

• Review and preparation of records

• Written summaries, letters, or reports

• Consultation with attorneys

• Depositions

• Court appearances or testimony

All legal-related services are billed separately from therapy sessions and are not covered by insurance. Fees will be communicated in advance when possible and must be paid prior to the release of records or participation in legal proceedings, unless otherwise required by law.

Emergency & Crisis Services

Meet Me Halfway Counseling does not provide emergency or crisis services.

If you are experiencing a mental health emergency, please call 911, go to the nearest emergency room, or contact the Suicide & Crisis Lifeline by calling or texting 988.